港口运营商的服务质量实证研究：路易港，毛里求斯案件-外文翻译.docVIP

外文翻译 原文 Title: An empirical study of the quality of service of a port operator: the case of Port-Louis, Mauritiust Material Source: Journal of Academy of Business and Economics Author: Vishuen, Madre, Veena, Munhurrun, Boopen, Seetanah, Sawkut, Rojid Quality is perhaps one of the few words that still carry a subjective meaning. Quality has been assigned various definitions by researchers. In that respect, Reeves and Bednar (1994) noted that there is no universal, parsimonious, or all-encompassing definition or model of quality. Over half a century ago, Feigenbaum (1951) view