Uniform control制服管理（希尔顿酒店客房管理）.docVIP

STANDARD OPERATING PROCEDURE 标准操作程序 UNIFORM CONTROL 制服管理 Task Number: 任务号： LI-0002 Department: 部门： Housekeeping 客房部 Date Issued: 制定日期： August 2005 2005年8月 Guest Expectation: 客人期望： I expect employees performing the same job to wear the same uniform. When I see employees with uniforms which have been obviously borrowed from another person or department, the professionalism of the hotel is questioned. 我希望员工都穿上自己工作所专有的制服。如果我看到员工穿的是借来的其他部门的制服，那么酒店的专业水准将会受到质疑。 Time to Train: 培训时间： 25 minutes 25分钟 Why is this task important for you and our guests? 为什么这项任务对你及我们的客人如此重要？ Answers