Chapter 8Project Quality Management.ppt

Chapter 8 - Project Quality Management Maturity Models Maturity models are frameworks for helping organizations improve their processes and systems An evolutionary path of increasingly organized and systematically more mature processes The Software Quality Function Deployment Model focuses on defining user requirements and planning software projects resulting in a set of measurable technical product specifications and their priorities Clearer requirements can lead to fewer design changes, increased productivity and ultimately s/w products that are more likely to satisfy stakeholder requirements The Software Engineering Institute’s Capability Maturity Model Integration is a process improvement approach that provides organizations with the essential elements of effective processes Companies may not get to bid on government projects unless they have a CMMI Level 3 * Chapter 8 - Project Quality Management * CMMI Staged Representation Process unpredictable, poorly controlled and reactive Process characterized for projects and is often reactive Process characterized for the organization and is proactive Process measuredand controlled Focus on processimprovement Optimizing Quantitatively Managed Defined Performed Managed Optimizing Defined 1 2 3 4 5 Improvement planning, execution and measurement is sequential through the CMMI levels Chapter 8 - Project Quality Management PMI’s Maturity Model PMI released the Organizational Project Management Maturity Model (OPM3) in December 2003 Model is based on market research surveys sent to more than 30,000 project management professionals, and incorporates 180 best practices and more than 2,400 capabilities, outcomes, and key performance indicators Addresses standards for excellence in project, program, and portfolio management best practices and explains the capabilities necessary to achieve those best practices * Chapter 8 - Project Quality Management Best Practice OPM3 provides the following example to illustrate a