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introducing strongestrong-markplan a practical methodology to plan strongestrong
Business Horizons (2006) 49, 51 —60
/locate/bushor
Introducing E-MARKPLAN: A practical methodology
to plan e-marketing activities
Sandeep Krishnamurthy
University of Washington, Bothell, Box 358533, 18115 Campus Way NE, Room UW1-233,
Bothell, WA 98011-8246, USA
KEYWORDS Abstract Although e-marketing is highly prevalent, no template currently exists
Internet/Web/Online for managers who wish to use the Internet/Web and related information
marketing; technologies to market their products and services. This paper provides managers
E-marketing; with a comprehensive, actionable, and practical methodology (E-MARKPLAN) to
Case study plan, enact, and analyze e-marketing activities. Five case studies are used to
illustrate the diversity of e-marketing actions. E-MARKPLAN consists of five parts:
goals, actors (i.e., those who take e-marketing actions), spaces (i.e., theaters of
engagement), actions, and outcomes. The E-MARKPLAN methodology is versatile,
and is not limited to companies which have e-commerce operations.
D 2005 Kelley School of Business, Indiana University. All rights reserved.
1. Got e-marketing? cant part of the marketing activity surrounding
every important brand.
The Internet and the World Wide Web have had a
Before we discuss e-marketing in det
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