服务中心常用英语.docVIP

服务中心常用英语 1 请问您贵姓? 对不起,请您重复一次好吗? May I have your name? / Would you give me your name ? I beg your pardon ? （pardon , please ?） 2 请拼写客人的名字好吗？ How to spell the guests name please ? 3 对不起，因线路问题我听不清楚您说话，请重新打一次好吗？ Im very sorry .I cant hear clearly. Could you call it again ? 4 能告诉我客人是哪里人吗？ Would you tell me where the guest comes from ? 5能告诉我客人是哪家公司的吗？ Would you tell me which company the guest it from ? 6 对不起，我们在酒店的名单上找不到客人的名字。 Im sorry .We cant find the guest name on our hotel list. 7 介意我把电话转接到接待处让他们为您查一下，好吗？ Would you mind connecting the line to reception to check it ? 8我再帮您查一下，请稍等。 I will