商务英语口语含1磁带隋晓冰主编商务英语口语unit4-unit5）Unit5课件教学.ppt

在本单元您将学会 基本的电话用语和如何通过电话进行商务活动，包括如何通过电话进行初步的接触，如何在电话中对商务信息进行提问，如何电话预约及电话订购等。 5.1 Try to Make Contact （试图联系） Mr. Smith is interested in mountain bikes for children. He wants to know something about them. (A: Wang B: Smith) A: Good morning. China National Light Industrial Products Import Export Corporation. Can I help you? B: Good morning. Could I speak to Mr. Huang of the Export Department, please? A: I’m afraid he’s out of the office at the moment. Can I take a message? B: Yes, my name is Clark Smith, a representative from an English Company. A: I’m sorry. Could you spell your surname, please?  B: Yes, that’s S-M-I-T-H. A: S-M-I-Y-H. You are a representative. Right. And what’s the message, please? B: I’ve learned that you are one of leading exporters of China-made bikes. I’m calling to discuss the business relation with Mr. Huang. A: Could you tell me your telephone number? B: Of course. My number is A: Right, Mr. Smith. I’ll ask Mr. Huang to call you back. B: Thank you very much. A: You’re welcome. 5.1 New Words 1. National adj. 民族的，国家的 2. industrial adj. 工业的 3. corporation n. 公司 4. Representative n. 代理人，代表 5. message n. 信息，音信，消息 6. surname n. 姓，别名 5.1 Expressions 1. Could I speak to Mr. Huang of the Export Department, please? 我可以和出口部的黄先生通话吗? 英语中，电话接通后， 开始通话的用语还有： I’d like to speak to Mr. Parley. 我想和帕利先生通话。Have I the pleasure of addressing Mr. Chris? 我可以和科里斯先生讲话吗？Hello. My name’s Li Mei. May I talk to Halley, please? 喂，我叫李梅。请问我可以同哈雷通话吗? Hello. This is Tom here. May I have a word with Grace? 喂，我是汤姆。我可以同格雷斯说几句话吗？ 5.1 Expressions 2. Can I take a message? 用来询问打电话者有否口信。这样的表示方法还有：any message for him? 有口信给他吗？Do you want to leave a message? 您想留个口信吗？Is there any message I can give him? 有什么话我可以转告他吗? 5.1 课后练习 Ⅰ. Practice the dialogue and translate into