班员行为规范考核模拟运行启动会某电力公司.ppt

上海市电力公司市区供电公司 * 全球最好的公司如何使用团队 内部竞争 通过集中的交流进行创新 灵活 上海市电力公司市区供电公司 * 团队存在的问题 员工不愿意参加团队 缺少自信 个人的不安和危险感 淡化组织实施的准则 冲突 上海市电力公司市区供电公司 * 上海市电力公司市区供电公司 * The Effects of Change on Performance: Distraction from everyday job Confusion Uncertainty Common Reactions to Change: Feelings of alienation Group or individual resistance 上海市电力公司市区供电公司 * The Human Side of Change The effect of change on performance over time Current State Transition State Future State What to Expect Hurdles Normal Feedback Morale Implications The Change Curve1 1 Change Curve, Daryl Connor, Managing at the Speed of Change, 1994 上海市电力公司市区供电公司 * AWARENESS UNDERSTANDING BUY-IN COMMITMENT Adapted from Daryl Conner ‘Managing at the speed of Change’ The Role: Move Targets up the Commitment Curve Degree of support for the change Time Confusion Negative Perception Decision not to implement Change aborted after brief / extensive implementation No contact = unaware 2004埃森哲版权所有，严格保密 * * The significant changes SCO is making will have an effect on performance in the short term. We can expect a dip in current performance while the organization is making change. Some of these causes are: Time away from work while taking training and learning about the change. Stress and concern about the change Refocusing on the new work and learning new procedures Over time, comfort with new procedures will help achieve the future state. The “new” work becomes the norm. As supervisors, you can help reach the desired state quicker and with less dip in performance. * The significant changes SCO is making will have an effect on performance in the short term. We can expect a dip in current performance while the organization is making change. Some of these causes are: Time away from work while taking training and learning about the change. Stress and concern about the change Refocusing on the new work and learning new procedures Over time, comfort with new procedures will help achieve the future state. The “new” w