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IBM Business Consulting Services
IBM Institute for Business Value
Travel and
Transportation
Setting a
new course
in the
container
shipping
industry
®
IBM Institute for Business Value
IBM Business Consulting Services, through the IBM Institute for Business Value,
develops fact-based strategic insights for senior business executives around critical
industry-specific and cross-industry issues. This executive brief is based on an
in-depth study by the Institute’s research team. It is part of an ongoing commitment
by IBM Business Consulting Services to provide analysis and viewpoints that
help companies realize business value. You may contact the authors or send an
e-mail to iibv@ for more information.
Setting a new course in the container
shipping industry
Executive summary • Strategic clarity: a focused business model and a
Market and customer pressures will drive changes in precisely targeted value proposition, based on clear
the way container shipping lines currently do business. alignment of strategic intent with core competencies,
Customers are increasingly demanding greater reliability customer base and asset planning.
of container shipments at lower total cost. Changes • Efficiency, quality and economy: standardized
in public policy are likely to require plans for increased business processes, practices driven by workflow
security throughout the industry. Meanwhile, infrastructure software, performance metrics that support continuous
constraints and threats from new, more agile entrants will improvement, integrated information systems, and
challenge the way industry players currently approach
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