人力资源工作职责分析.pptVIP

* ManagingUpward Key Takeaways (2 of 2) CTLs must be proactive in managing their relationship with their VPs. Take responsibility for managing the relationship. Agree with your VP about how he/she should manage you in relation to each aspect of the work. Adjust your degree and style of upward management based on the circumstances. 4. Communicate progress and issues in a clear and structured way. a. Update your VP frequently. b. Be honest about difficulties. 3. Collaborate with the VP to improve the output. a. Be open to ideas. b. Put yourself in your VP’s shoes. ManagingUpward Managing Upward BOS Bc ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward ManagingUpward Managing Upward December 1998 Copyright? 1998 Bain Company, Inc. Jacintha Peeris Author: Contributor: Dianna Magnani * ManagingUpward Agenda Understanding the CTL’s Role Key Success Factors Taking a Proactive Approach Key Takeaways * ManagingUpward CTL vs. VP Role The CTL’s job is to run the case on a day-to-day basis. The VP’s job is to guide the overall relationship with the client and to step in at critical times to ensure the client’s success. Top of analytic pyramid Overall answer/implications; assigning work Day-to-day client issues Day-to-day PD Top of client pyramid Overall answer/implications Overall cause at client Exceptional (up or down) performance issues CTL Role VP Role * ManagingUpward Mutual Dependence The relationship between a VP and a CTL is one of mutual dependence. Information Analysis/output Insights Proactive approach to work Commitment Dependability Trust, honesty, and open communication Feedback and coaching Information on the client and the industry Priorities Resources Influence with client and within Bain Increasing responsibilities, challenging work Trust, honesty, and open communication What Your Supervisor Needs from You What You Need from Your Supervisor *