商务英语听说 教学课件 吕睿中 杨爱华 unit 3 Business Dinner.pdfVIP

Practical Translation and Writing Practical Translation and Writing for Tourism English for Tourism English 《旅游英语模拟实训教程》 Unit 3 Unit 3 Speak Out Bell Service Chinese Gardens Key card Tips for Outbound Tour Guide Tongue twister Tongue twister ☺Mary Mac’s mother’s making Mary Mac marry me; ☺ My mother’s making me marry Mary Mac; ☺ Will I always be so merry when Mary’s taking care of me? ☺ Will I always be so merry when I marry Mary Mac? Lead-in Lead-in Talk about the two pictures 1. What are the men in the pictures? 2. Have you ever been served by a porter/ bellman in a hotel? 3. What is their daily job? Why Hire Hotel Concierges Why Hire Hotel Concierges Go over the following passage and answer the question: What is a concierge mainly responsible for? The concierge is a uniformed (穿制服的) employee of a hotel who has her or his own separate desk in the lobby or on special concierge floors. The concierge is a separate department from the front office clerks and cashiers. The concierge is an extremely important position to hotel guests. A concierge may be asked to: Suggest local hot springs or attractions; Recommend and book tickets for local theatre events, sports events; Give tips on local shopping areas; Provide directions to any location; Send mail or deliver messages; Assist with travel and meeting plans; Make dining reservation; Arranging transportation; Act as language translator; ） Reserve airline tickets and reconfirmation （确认 of flights; Handle business affairs. In addition to their regular concierge staff