《03-TOC约束理论(瓶颈管理)八讲 项目管理与工程》.docVIP

GOLDRATT SATELLITE PROGRAM 高瑞特卫星节目 SESSION 3 第三讲 PROJECT MANAGEMENT AND ENGINEERING 项目管理与工程 So we meet again and the subject of today is fascinating. 我们又见面了，今天的主题很吸引人。 Project management. 项目管理。 I don’t know any subject that is so diversified as project management. 项目管理是我所见过最多样化的主题。 Think about it. Construction of a building is a project. 想想看，盖一栋建筑物是项目。 Launching a marketing program in a new territory, a project. 在一个全新的领域推出营销计划是项目， Implementing an ELP system, a huge project. 导入ERP系统是很大的项目。 But it becomes even more interesting when we bear in mind that how whole section of organizations, of all organizations which are multi project environments. 不过，如果一想到所有的组织都是多项目的环境，这个主题就变得更有趣了。 Take for example a software house. That is a multi project environment. 例如，软件公司就是多项目的环境。 As a matter of fact, all of engineering is multi project. 实际上，所有的工程都是多项目。 The first thing that comes to mind, what do you think, is there anything that really connects them besides the name. 一提到多项目，你立刻想到是否真的顾名思义，有个事物把这些项目连结在一起？ Can we deal with all of them at the same time. 我们是否能同时处理所有的项目？ Are there enough things which are common. 它们彼此间是否有足够的共通性？ I think that the best way is to ask people what is your problem in the field of project management. 我想最好的方法就是问人：“你在项目管理的领域中碰到什么问题？” Well, if you notice people who are deeply messed in projects are experts in bitching and moaning. 嗯，你会发现那些深受项目所苦的人，往往非常擅于抱怨和发牢骚。 And they have good reasons for it. 他们的理由相当充分。 So ask them what really bothers them. 你可以问他们，究竟什么问题让他们感到困扰。 Amazingly enough you will find out that no matter what is the environment of the project, it can be a construction company, it can be engineering of new products, or it can be putting out a movie which is a huge product, the complaints have enormous similarities. 你会很惊讶地发现，无论是建设公司、新产品的工程、电影制作等不同的项目，人们的抱怨都大同小异。 For example, let me show you a list that I got form a friend of mine, who had a lot of experience in projects, and this list was not picked up because it was uniqu