管理学人力资源管理-.ppt

* * * * * * * * * * * * * * ? 2007 Prentice Hall, Inc. All rights reserved. 12–* Other Selection Approaches (cont’d) Realistic Job Preview (RJP) The process of relating to an applicant both the positive and the negative aspects of the job. Encourages mismatched applicants to withdraw. Aligns successful applicants’ expectations with actual job conditions; reducing turnover. ? 2007 Prentice Hall, Inc. All rights reserved. 12–* Orientation Transitioning a new employee into the organization. Work-unit orientation Familiarizes new employee with work-unit goals Clarifies how his or her job contributes to unit goals Introduces he or she to his or her coworkers Organization orientation Informs new employee about the organization’s objectives, history, philosophy, procedures, and rules. Includes a tour of the entire facility ? 2007 Prentice Hall, Inc. All rights reserved. 12–* Exhibit 10–8 Types of Training Type Includes General Communication skills, computer systems application and programming, customer service, executive development, management skills and development, personal growth, sales, supervisory skills, and technological skills and knowledge Specific Basic life/work skills, creativity, customer education, diversity/cultural awareness, remedial writing, managing change, leadership, product knowledge, public speaking/presentation skills, safety, ethics, sexual harassment, team building, wellness, and others Source: Based on “2005 Industry Report—Types of Training,” Training, December 2005, p. 22. 能力还是意愿问题 ？案例 Training Methods？ ? 2007 Prentice Hall, Inc. All rights reserved. 12–* Exhibit 10–9 Employee Training Methods Traditional Training Methods On-the-job Job rotation Mentoring and coaching Experiential exercises Workbooks/manuals Classroom lectures Technology-Based Training Methods CD-ROM/DVD/videotapes/ audiotapes Videoconferencing/ teleconferencing/satellite TV E-learning ? 2007 Prentice Hall, Inc. All rights reserved. 12–* Employee Performance Manage