chapter 1 Room Reservations_酒店情景英语.pptVIP

Chapter 1 Room Reservations Part I Dialogues Part II Vocabulary Study Part III Listening and Speaking Part IV Practical Writing Part V Feature Reading Receiving an FIT Reservation Receiving a Corporate Reservation Receiving a Guaranteed Reservation Revising a Reservation Vocabulary Study Exercise 2: Listen and fill in the missing information. Exercise 5: Role Play Reservation Operations Exercise 1:Choose from below an appropriate Chinese to match each equivalent in the passage. Exercise 2: Substitution Practice It is said that the reservations also generates customers that other departments live by, and no one can deny the fact that it keeps the hotel running. 预定申请表 销售技巧 修改预定 预定至入住的时间 团体订房状态报表 特殊客人抵达名单 房态 饭店日志 订房预报版 密度图表 预定图表 超额预定 取消预定 应到预定客人未到 可租房报表 预定程序 预定确认信/条 预订取消表 包团旅游预订 收入预测报表 社交技巧 可租房 预定变更表 常规图表 获取预定信息 do/will you ? How many nights….require the room How long …plan to stay What type of room…require How many rooms …require May I have ,please? your surname/initial/your telephone number/your fax number/the company name/the company address/credit card number/the way to contact you , please? For how many/how many was it for For how many nights/for which dates Who is the booking for Can you spell the surname Your date of arrival/your date of departure How would you like ? A deluxe double/ a deluxe suite The way of payment/to pay the prepayment To guarantee the booking Is it ? A company booking/ a private booking/ a group booking/ a guaranteed reservation 请客人等待 , please, sir/madam. One moment/ just a monument/ hold the line a moment/ let me have a check 房价 We can do for per night. A standard twin-bedded room…RMB 860. A deluxe twin…RMB 1,000 A standard twin-bedded room…RMB 860, or a deluxe twin …RMB 1,000 We share