商务英语口语情景对话.docVIP

V: valet L: Luna M: manager R:receptionist Scene One R: Good afternoon, welcome to Hotel Inn, how can I be service you, madam? L: I’d like to register a room, please. R: All right. Have you ever made a reservation? L: Yes I have. R: Excellent! May I have your full name, please? L: Of course! Luna Luo. R: Wait a moment, oh …yes! Madam, please show me you ID card. L: Here you are. R: ok, thanks. How long do you intend to stay in Tokyo? L: For about seven days. R: what kind of room do you require? A double room with double beds? A double room with twin beds? Or a single room? L: I’d like a single room with a bath, and what’s the rate, please? R: the current rate is 10 000 yen per night. L: that’s a little high. I’m told your hotel is offering a discount, now. R: yes, we were, but the offer ended yesterday. I’m sorry. L: oh, I see. What services come with that? R: For 10 000 yen you’ll have a radio, a color television, a telephone and a major international newspaper delivered to your room every morning. L: That sounds not bad at all. I’ll take it. By the way, I’d like a quiet room away form the street if that’s possible. R: No problem. A quite room away form the street is preferred. Excuse me, madam, what about your breakfast? Will you be happy to have a proper Japanese breakfast in your room or have it at the breakfast buffet? L: I think I’ll have my breakfast at the breakfast buffet. R: That’ll be fine. Well, it’s all right, Luna. Could you sign your name here, please? L: Sure. R: Thanks. Your room number is 202. Here’s your key. The room bellman will show you to your room. I hope you’ll enjoy your stay. The check-out time is 2 P.M of seventh day later. L: thank you. R: My pleasure. Good luck! Scene Two V: Good morning, laundry department. Can I help you? L: Yes, I want to have my dress dry-cleaned and ironed. And I want it sent back before 6 P.M, because I want to attend a party this evening. V: I’m sorry, madam. If you have any laundry, please fill