秘书在办公室工作中的处世技巧.docVIP

秘书在办公室工作中的处世技巧 摘 要 本论文从秘书在办公室工作中的处世技巧方向着手，浅谈了人际关系定义及人际关系的一般特点，秘书人际处世的重要性和原则，秘书的处世技巧在办公室工作中发挥的作用，从而引申出秘书在办公室工作中应掌握的处世技巧。办公室是企、事业单位的综合办事机构，它不仅是各单位对外联系的“窗口”，也是对内沟通的重要枢纽。从事办公室工作的秘书就相当于位于这个枢纽的核心区域，必须以自身的处世技巧促进办公室整体工作效率的提升。虽然办公室工作本身具有一定的繁琐性，但是其自身的工作特点又决定了它的重要性，所以研究秘书如何掌握好在办公室工作中的处世技巧是很有实际意义的。 关键词：人际关系，秘书办公室工作，处世技巧 Secretary in the office of the social skills ABSTRACT This paper from the secretary in the office of the direction of social skills start with the definition of the relationship and the general characteristics of interpersonal relationships， the importance of interpersonal attitude of life and principles, the secretary of social skills in an office role, and that leads Office of the Secretary of the work in dealing with the social skills to be mastered. Office is enterprises, institutions, integrated offices .It is not only the units external links window, but also an important hub for internal communication. Secretary in office work is equivalent to the core region in this hub; we must promote the social skills to their office to enhance the overall efficiency. While the office itself has some complicated nature of the work of its own characteristics, but also decided its importance, so how does fortunately, Secretary in the office of the social skills is very practical significance.? KEY WORDS: interpersonal relations，secretarial office work，social skills………………………………………………………………………….1 一、秘书人际处世的重要性………………………………………………2 (一) 人际关系的定义…………………………………………………...2 （二）秘书处世的重要性………………………………………………...3 二、秘书处世的原则……………………………………………………….4 (一) 平等…………………………………………………………………4 （二）诚信…………………………………………………………………4 （三）宽容…………………………………………………………………5 （四）知人知言……………………………………………………………5 （五）谨慎…………………………………………………………….……5 三、秘书的处世技巧在办公室工作中发挥的作用……………………….5 四、秘书在办公室工作中的处世技巧…………………………………….6 (一)要做好办公室工作须掌握好在办公室工作的处世技巧………........…7 （二）秘书与领导的关系………………………………………….………9 （三）秘书与同事的关系…………………………………………………10 结论……………………………………………………………………………11 谢辞…………………………………………………………………………....12 参考文献……………………………… ………………………………………13 外