电话监控系统-.doc

电话监控系统 摘要 近年来，日新月异， 电话监控是一种能同时进行电话语音实时记录，在线监听及语音播放的技术。此系统可以对电话进行实时监听，可监听其监听权限内任一通道的通话，且对通话质量没有任何影响，也不影响正常的录音。网络监听可以实现在远程主机对电话进行监听，并且利用本地有源音响或者耳机进行放音。对重要的电话可以对其通话内容进行录音，并可以长期存放于磁盘，并且存放时以录音的时间为名，可以方便日后查询。多个通道可以同时监听，并且互不影响。此系统提供多种监听方式：包括座席（内线）监听，外线监听，网络监听。并且任何一种监听方式在监听的过程中对被监听电话的正常通话没有任何影响。 目前，电话监控技术已经在各个行业和领域不断的发展和普及。随着中国的发展，监听必将大有用武之地，因此监听技术的研究已是时事的要求。?? Abstract In recent years, information technology's development changed with each new day, the information rapid accurate transmission was already any profession development essential factor. But the telephone is also an information transmission most fundamental mode. The board casette CTI pronunciation telephone system is take three collects the sound card as the foundation, the use pronunciation board card equipment research computer and telephone system's integrated technology, realizes simulates telephone's data traffic gathering and the management, the detailed function exhales including telephone inhaling, the teleconference, the telephone monitoring as well as guidance processing, and can carry on functions and so on record to the telephone information. The telephone monitoring is one kind can simultaneously carry on the telephone pronunciation real-time record, online monitor and pronunciation broadcast technology. This system may carry on the real-time monitor to the telephone, may monitor in its monitor jurisdiction any channel's telephone conversation, and to connection quality not any influence, also does not affect the normal sound recording. The network monitor may realize in the long-distance main engine carries on the monitor to the telephone, and uses the local active sound or the earphone carries on the playback. May carry on the sound recording to the important telephone to its telephone conversation content, and may the long-term storage in the floppy disk, and deposits time records the time for, may facilitate will inquire the need in the future. Many channels may also monitor, and does not affe