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Freepbx内线挂断电话后满意度调查.docx 13页

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内线挂断电话后,将外线转到某个IVR的三种实现方法说明:内线挂断电话后,将外线转到某个IVR的三种实现方法作者:张拓2010-11-9我们有时候需要实现类似这样的功能,即内线挂断电话后,将外线转到某个IVR节点上,让系统去接管这个通道,播放某个提示音、或者其他。比如服务评分。客服MM说 "稍后请您为我的服务评分",然后挂断了电话。这个时候,客户那边就会听到系统录制的评分提示音,如"刚才为您服务的是801,请您为我们的服务打发,灰常满意请按1、满意请按2...."在asterisk里如何实现呢。首先,我们看一下内线先挂断电话时,走的哪个拨号规则-- Executing [s@macro-dial:7] Dial("DAHDI/2-1", "SIP/899||tr") in new stack? ? -- Called 899? ? -- SIP/899-0886e5c8 is ringing??== Manager 'admin' logged off from 127.0.0.1??== Parsing '/etc/asterisk/manager.conf': Found??== Parsing '/etc/asterisk/manager_additional.conf': Found??== Parsing '/etc/asterisk/manager_custom.conf': Found??== Manager 'admin' logged on from 127.0.0.1? ? -- SIP/899-0886e5c8 answered DAHDI/2-1??== Parsing '/etc/asterisk/manager.conf': Found??== Parsing '/etc/asterisk/manager_additional.conf': Found??== Parsing '/etc/asterisk/manager_custom.conf': Found??== Manager 'admin' logged on from 127.0.0.1??== Manager 'admin' logged off from 127.0.0.1??== Parsing '/etc/asterisk/manager.conf': Found??== Parsing '/etc/asterisk/manager_additional.conf': Found??== Parsing '/etc/asterisk/manager_custom.conf': Found??== Manager 'admin' logged on from 127.0.0.1??== Manager 'admin' logged off from 127.0.0.1????-- Executing [h@macro-dial:1] Macro("DAHDI/2-1", "hangupcall") in new stack? ? -- Executing [s@macro-hangupcall:1] ResetCDR("DAHDI/2-1", "w") in new stack? ? -- Executing [s@macro-hangupcall:2] NoCDR("DAHDI/2-1", "") in new stack? ? -- Executing [s@macro-hangupcall:3] GotoIf("DAHDI/2-1", "1?skiprg") in new stack? ? -- Goto (macro-hangupcall,s,6)? ? -- Executing [s@macro-hangupcall:6] GotoIf("DAHDI/2-1", "1?skipblkvm") in new stack? ? -- Goto (macro-hangupcall,s,9)? ? -- Executing [s@macro-hangupcall:9] GotoIf("DAHDI/2-1", "1?theend") in new stack? ? -- Goto (macro-hangupcall,s,11)? ? -- Executing [s@macro-hangupcall:11] Hangup("DAHDI/2-1", "") in new stack??== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'DAHDI/2-1' in macro 'hangupcall'??== Spawn h extension (macro-di

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