Chapter 2 Understanding Organizational Style and its Impact on.pptVIP

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Chapter 2 Understanding Organizational Style and its Impact on.ppt

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Chapter 2 Understanding Organizational Style and its Impact on

* Forms the second or intermediate tier of the three-tiered model. * Third level of the three-tiered model. * Operations managers: need internal information that is of a repetitive, low-level nature highly dependent on information that captures current performance large users of online, real-time information resources need for past performance information and periodic information is moderate have little use for external information that allows future projections Middle management: in need of both short and longer-term information need for information in real time need current information on performance as measured against set standards highly dependent on internal information need for historical information, along with information that allows prediction of future events Strategic management: highly dependent on information from external sources that supply news of market trends and the strategies of competing corporations high need for information of a predictive nature need for periodically reported information * We need to think of organizations as hosts to multiple, often competing subcultures. Competing subcultures may be in conflict, attempting to gain adherents to their vision of what the organization should be. Verbal symbolism—includes shared language used to construct, convey, and preserve subculture myths, metaphors, visions, and humor. Nonverbal symbolism—includes shared artifacts, rites, and ceremonies. Understanding and recognizing predominant organizational subcultures may help the systems analyst overcome the resistance to change that arises when a new information system is installed. * * * * To ascertain information requirements properly and to design appropriate information systems, it is of primary importance to understand the organization as a whole. All systems are composed of subsystems. * When an element of a system is changed or eliminated, the rest of the system’s elements and subsystems are also significantly affected. Processes