practice of documents.PPTVIP

Practice of documents (II) Introduction to business letters in international trade practice General structure of business letters (1)Letter head(信头) (2)Date(日期) (3)Reference(引证号码) (4)Inside address(信内地址) (5)Salutation(称呼) (6)Subject line(事由) (7)Body(正文) (8)Complimentary close(结尾敬语) (9)Signature(签名) (10)Enclosure(附件) Format of business letters: (1)Block form(平头式) (2)Indented form(缩进式) (3)Modified block form with indented paragraphs(混合式) The most usually used one is (1); Second one is (3). Requirements of business letters(4Cs): Clear(清晰) Concise(简洁) Concrete(具体) Complete(完整) An example:Letter