或酒店英语：前厅服务英语常用口语.docxVIP

Page 1Welcome to our hotel. 欢迎光临。Can I help you?我能帮你忙吗？What kind of room would you like, sir?先生，您要什么样的房间？Please wait a moment. I have to check if there is a room available.请稍等，我查一下有没有空房。 Enjoy your stay with us.希望您在我们这里住的愉快。May I know your name and your room number, please?我可以知道您的名字和房间号码吗？Excuse me ,sir, could you spell your name?请问您的名字如何拼写？Here’s your room key.这是你的房间钥匙。I’m sorry to keep you waiting, sir. What can I do for you?先生，对不起，让您久等了。我能为您做点什么吗？Please wait your turn.请排队等候。May I known your name, please?请问贵姓大名。（不认识客人时用）I’m sorry, sir. Our hotel rooms are all booked at this moment. We have n