或酒店英语:前厅服务英语常用口语.docxVIP

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  • 2016-12-22 发布于湖南
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或酒店英语:前厅服务英语常用口语.docx

Page 1Welcome to our hotel. 欢迎光临。Can I help you?我能帮你忙吗?What kind of room would you like, sir?先生,您要什么样的房间?Please wait a moment. I have to check if there is a room available.请稍等,我查一下有没有空房。 Enjoy your stay with us.希望您在我们这里住的愉快。May I know your name and your room number, please?我可以知道您的名字和房间号码吗?Excuse me ,sir, could you spell your name?请问您的名字如何拼写?Here’s your room key.这是你的房间钥匙。I’m sorry to keep you waiting, sir. What can I do for you?先生,对不起,让您久等了。我能为您做点什么吗?Please wait your turn.请排队等候。May I known your name, please?请问贵姓大名。(不认识客人时用)I’m sorry, sir. Our hotel rooms are all booked at this moment. We have n

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