酒店部门英文语常用术语.docxVIP

　E.D.P(Electronic Data Processor)电脑部　1. Executive Officet行政办公室　2. Human Resources Dept.人力资源部　3. Front Office前厅部　4. Housekeeping Dept.管家部　5. Food Beverage Dept.餐饮部　6. Recreational Dept.康乐部　7. Financial Dept.财务部　8. Sales Dept.市场营销部　9. Security Dept.保安部　10. Engineering Dept.工程部　11. Waiting list等候名单　12. Average room rate平均房价　13. DND=Do Not Disturb请勿打扰　14. VIP=Very Important Person贵宾　15. Package包价服务　16. No-show订房不到　17. Message留言　18. Cancellation取消　19. Walk-in无预订散客　20. Morning call叫醒服务　21. Complain投诉　22. Over booking超额预订　23. OOO=Out of Order维修房　24. Lost and found 失物招领　25. Room status 房间状态　26. Check