Unit7BusinessTravel.docVIP

Unit 7 Business Travel (2) Travel broadens the mind. Proverb Learning Objective 1. To make hotel bookings 2. To check in and check out at a hotel 3. To make polite requests Warm-up Practice Imagine that you are designing a new business hotel catering for mid-budget business travelers. Decide on the basic concept of your “product”. Atmosphere: modern; traditional; intimate Location: downtown; out of town; a quiet back street The staff: a high ratio of staff to guests; emphasis on self-service Listening Practice Listen to five conversations and complete the chart below.(1:13) Conversations who where why Conversation 1 Betty Clinton Reservations Reserving a double room for Jan. 12-15 Conversation 2 Larry Jackson Room Service Asking for a wake-up call Conversation 3 Jane Baker Reception Leaving a message Conversation 4 Jack Fonda Front desk Checking in Conversation 5 Richard Brown Reception Checking out Listen to five conversations and fill in the blanks.(3:24) A; Morning. Grand Hotel. Can I help you? B: I’d like to make a reservation for a suite for two nights in your hotel . A: Hang on, I’ll check.. Sorry, all the rooms in our hotel are booked up. . Please try another hotel. A: What kind of room would you like to have ? B: I want a room facing the sea with a private bath. A: What sort of price would you like to pay? B: The rate should not exceed $100 a night. A: When do you plan to have the room ? B: From May 5 to May 8, four nights in all. A: Excuse me, I have a reservation for tonight . B: What name is the booking for ? A: Jack Black. B: Just a minute. Yes. We’ve reserved a single room for you on the third floor. A: Can I check in now ? B: Sure. Will you please show me your identification or something like that? A: Here’s my passport. B: Thank you. Please fill in this registration card. A: OK. A: Room service. How may I help you. B: This room is 2315. Could you give me a wake-up call for tomorrow morning at 6:15? A: Sure. Anything else? B: Oh, yes. Woul