旅游商务英语课件-1.pptVIP

Everyday English The purpose of life is to enjoy every moment After a hurricane comes a rainbow. Main content (20) Welcome speech Check in procedure Huaihua scenic spots Complaints solution Farewell Other countries Introduction Students’ preparation PPT show sharing (10 minutes) Speech Unit 1 Welcome speech Definition of Tourism Classifications of Tour Guides Professional words Introduction about China Make a welcome speech Definition of Tourism Tourism is the practice of traveling for pleasure, a kind of cultural activity most frequently associated with rest and relaxation, sport and access to culture and nature. Tourism is the business of providing tours and services for tourists. It’s related to businesses such as transportation, hotels and restaurants, tourist attractions and resorts, travel services and so on. Tourism, to individuals, refers to activities in which they take part to acquire pleasure, relaxation or to enhance knowledge and enrich their lives. To society, it is business chiefly made up of three indispensable components︰ tourism resources, tourism facilities and travel services. Classification of Tour Guides According to their working area, tour guide can generally be classified into four kinds﹕ tour manager/escort, national guide/interpreter, local guide and scenic-spot guide. A tour escort is also called a tour manager. He/She represents the travel agency that organizes the tour group and accompanies the tourists from the beginning to the end of their journeys. He/She is responsible for whether or not the tour goes well. A national guide is a guide on behalf of the travel service that organizes the group in the destination country. He/She is understood as an interpreter and travels with the tourists around the destination country and takes care of them with the help of the local guides. A local tour guide is a delegate tour guide from the local travel agency. He/She arranges all the activities in his