关于保护旅游者合法权益的若干法律问题 .docVIP

关于保护旅游者的合法权益的若干法律问题 摘要： 今天，旅游业获得了空前的发展，然而人们在旅游的过程中常常会遇到一些不愉快的事情，极大的影响了人们的旅游兴致。此类不愉快的事情一经发生，轻则有伤心情，重则造成重大经济损失。作者认为本文要讨论的核心问题是：通过旅行社旅游的旅游者的合法权益被旅行社侵犯后，如何及时、合理、有效保护的问题。 根据社会发展的需要和法律的现状及旅游者合法权益的特殊性，我们建议在解决这个问题时贯彻三个基本原则：第一，强调旅游者知悉权原则；第二，旅行社虚假宣传责任和合同违约责任加重原则；第三，优先选择诉讼救济原则。通过上述三个基本原则的贯彻，以达到建立一个有效的社会和当事人本人对旅行社的监督体系。 关键词：旅游者 旅行社 旅游者的合法权益 强调旅游者知悉权原则 旅行社许虚假宣传责任和违约责任加重原则 优先选择诉讼救济原则 Abstract: Today, tourism industry has made unprecedented development. In the course of tour, however, tourists usually can meet some unsatisfied things, which lead them to unhappiness or even great economic losses. The author thinks that the critical problem, which will be discussed in this article, is how to protect tourists? lawful rights and interests after infringed by travel agency. According to the request of the development of society, under the present circumstances of law, and particularity of tourists? lawful rights and interests, we suggest that when we resolve the problems, we should carry out three basic principles, including the principle of emphasizing tourists? rights of know, the principle of bearing more liabilities for cheating advertisements of travel agency and for the breach of contract, and principle of first selecting lawsuit. Through carrying out three basic principles, we can set up an effective supervision system, in which society and tourists themselves will supervise the behaviors of travel agency. Key Words: Tourist Travel Agency Tourists’ Lawful Rights And Interests Principle of Emphasizing Tourists’ Rights of Know Principle of Bearing More Liabilities For Cheating Advertisements And For The Breach of Contract Principle of First Selecting Lawsuit 问题的提出： 随着社会进步，生产力的空前发展，物质生活极大丰富，人们对精神文化生活的要求越来越高，特别是对待旅游，人们越来越热衷，这是由旅游业的自身特点所决定的。但是，各种旅游争议也相伴而生。在各种旅游争议中，发生频率最高、影响面最广、情况最复杂的或许要数旅游者和各旅行社之间的消费争议了。旅游者的合法权益之所以在享受旅游服务的过程中受到侵害，在很大程度上是因为旅游者力量的相对弱小。旅游者是个人，而旅行社则是法人组织。此外，旅游者个人也常常不注重保护自己的合法权益，甚至不知道该如何保护自己的合法权益，客