精选课件UNIT 1酒店英语口语.ppt

Shocking to Find II Watch the video and discuss in pairs the mistakes in it. Then speak out and write down the sentences if necessary. Shocking to Find II Watch the video and discuss in pairs the mistakes in it. Then speak out and write down the sentences if necessary. a._____________________________________________ All the mistakes in Shocking to find one b._____________________________________________ The bellman should say: “Can I help you, madam?” Role-plays 1 Make short dialogues according to the following situations and do role-plays with your partners, using as many appropriate sentences as you can. Mr. Robert Green comes to Cherry Hotel in the afternoon. A bellman greets him at the entrance, helps him with the luggage, and directs him to the front desk for registration. Clark White is an important guest of the hotel. The bell captain David introduces him to the manager Miss Li Hua. And she is pleased to talk with Mr. White. 2 Cultural Notes Receptionist A hotel receptionist usually works in a waiting area such as a lobby. Their job is to welcome and register guests. A receptionist greets guests at the front desk and then provides them with a registration form to fill out. After the guest has completed the form, the receptionist makes sure that the guest’s full name, nationality, address, purpose of visit and signature are correctly and clearly entered. A receptionist has to sometimes deal with groups of people checking in together or large numbers of conference guests. After each guest is properly registered, the receptionist gives everyone room key, tells them their room number and floor, plus the daily room rate and check out time. Lastly, the receptionist should wish the guests an enjoyable stay at the hotel. ① Greet foreign friends. ② Write a short dialogue of greetings. ③ Fill in the blanks with correct letters. hot l rec ptionist g est b llman man ger entr nce