Nonverbal Bakersfield College非言语贝克斯菲尔德学院.pptxVIP

1 Chapter 5 Nonverbal Inter-Act, 13th Edition Chapter Objectives Describe the characteristics and functions of nonverbal messages Identify the types of behaviors, body motions, nonverbal sounds, spatial cues, and self-presentation cues Discuss how types of nonverbal messages vary with culture and gender Explain ways to improve nonverbal communication 2 Spoken or written words Bodily actions and vocal qualities that support, modify, or contradict accompanying verbal messages 3 Verbal Communication Nonverbal Communication (as much as 65%) Characteristics of Nonverbal Communication Intentional or unintentional Primary Ambiguous Continuous Multichanneled 4 Functions of Nonverbal Communication To provide information To regulate interaction To express or hide emotion and affect To present an image To express status, power, and control 5 Types of Nonverbal Communication Body language Paralanguage Spatial usage Self-presentation 6 Everything except words! Body Language: Kinesics Eye contact Facial expressions Do you think you could spot them in everyday conversation? How could you use this information to affect your conversations with others? Gesture Posture Touch 7 Paralanguage Pitch Volume Rate Quality Intonation 8 Vocal Interferences Extraneous sounds or words that interrupt fluent speech: “uh,” “um” “you know,” “like” Place markers Fillers 9 Spatial Usage Personal space: the space that surrounds a person, moves with that person, and changes with the situation as well as moment to moment Intimate distance: up to 18” Personal distance: 18”-4’ Social distance: 4’-12’ Public distance: more than 12’ 10 Spatial Use Acoustic space: area over which your voice or other sounds can be comfortably heard Territory: space over which we claim ownership Artifacts: objects we use to adorn our territory and communicate about our space 11 Color Influences Communication 12 Yellow cheers and elevates moods Red excites and stimulates Blue