ManagementAnIlluminationofProjectNomadinUK-移动.PDFVIP

Mobile Government 移动技术在城市管理中的应用移动技术在城市管理中的应用: : 移动技术在城市管理中的应用移动技术在城市管理中的应用:: 英国游牧项目及其启示英国游牧项目及其启示 英国游牧项目及其启示英国游牧项目及其启示 Mobile Technology Application in City Management: An Illumination of Project Nomad in UK 宋 刚1 摘 要 随着移动通讯与移动计算技术的融合，移动交互和移动工作为地方政府及城市管理提供 了新的机遇。移动技术不仅为应对政府工作本身的移动性提供了手段，也为公众与政府 的沟通和服务提供开辟了新渠，有利于实现普遍服务和敏捷管理。本文介绍了英国旨在 推广移动技术在地方政府应用的游牧项目，该项目的组织实施及成功案例对利用移动技 术提高我国城市管理与服务效率及水平具有很高的参考价值。实施移动政务项目和其他 电子政务项目一样，首先应该关注的是与组织战略目标相适应的组织变革，其次是信息 流整合，最后才是技术问题。地方政府应超越过分关注互联网门户的传统电子政务模式， 高度重视移动技术给城市公共管理与服务带来的机遇和挑战。 Abstract With the convergence of mobile communication and mobile computing technologies, mobile interaction and mobile working opens up new horizon for local government and city management. Mobile technology not only provides means to deal with the mobility of government itself, but also provides new channels for communication and service delivery. It will help provide universal service and realize agile management. This paper analyzes Project Nomad, which aims at promote used of mobile technology in local authorities in UK. It throws some light on the application of mobile technology in city management in China. The implementation of mobile government project requires close attention to, firstly, the alignment of organizational change with organizational strategic goals; secondly, information flow integration; lastly, technology. Local government should face up to the challenges and opportunities provided by mobile technology and be aware of the potential of mobile government to transcend the traditional e-government model, which pays undue attention to online Internet portals. 关键词关键词：移动政务 城市管理 移动技术 英国游牧项目 关键词关键词 KEYWORDS: Mobile