4.4 bartender 调酒员.docVIP

Job Summary: To provide 5 Star hospitality food and beverage service, throughout the restaurant/bar, maximizing guest’s experience, using Starwood Care. To ensure guest satisfaction by providing excellent food and beverage service, in a friendly, competent and professional manner. Promoting a fun work environment and being a team player. 岗位概述： 使用喜来登令客人喜出望外的标准，无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务，最大限度的令客人满意。每位员工都会通过一线水准服务证书，接受培训员培训以备培训新入职员工并能独立、熟练上岗。以友好、娴熟的专业水准为客人提供出色的餐饮服务，确保客人满意。营造健康的工作环境并融入其中。 Duties Responsibilities: To ensure guest satisfaction by providing excellent food and beverage service, in a friendly, competent and professional manner. Promoting a fun work environment and being a team player. Food Beverage Department Prepare the Bar for Service Ensure that the work area is clean at all the times Prepare the bar display cabinet. Prepare enough beverages for service Handle glassware for service / flatware for service and china for service Prepare bar stations Prepare bar counter service Prepare the garnish Prepare ice cubes and ice water Take and record special information Arrange special occasions Prepare outlet for guest comfort Check the Bar Equipment Check the refrigerator Clean bar equipment Sort and store bar equipment Check the bar gun Prepare service equipment and materials Check and prepare the champagne basket Check and prepare the wine holder Menu and beverage Knowledge Good command of food product and menu knowledge. Total knowledge understanding of Food Preparation Standard Procedure. Good command of beverage knowledge Know the recipes of cocktails on the List Good knowledge of Beverage service Carry Out Bar Service Wear appropriate uniforms for the area, as supplied by the hotel. Serve Food Beverage in a friendly and professional manner. Greet and seat guest Remember guest’s names and address them by their surname. Adjust cutlery and glassware to suite drink choice Serve and clear food and beverage in the Bar Rectify spillage Present and final