The customer-centric meaning(国外英文资料).docVIP

The customer-centric meaning(国外英文资料) To resolve customer-centric -- to change ideas and to innovate in the organization Modern managers mostly acknowledge the importance of customer orientation for improving corporate competitiveness. But their efforts to win customers have often been costly, with little success. The reason for this is that their understanding is too superficial for the true meaning of customer orientation. Fortunately, there are some companies beyond the mind to develop new technologies, new products and services, through comprehensive organizational change, is to realize the depth of the almost impossible to follow the customer orientation. Depth of customer orientation is not bought customer relationship management (CRM) software to track the customers purchase behavior, is not some sophisticated new products design, nor even custom car production process according to customer requirements. It is deeply rooted in the enterprise, and it is a recognition of what it is, what it is, and what it is. Have the depth the customer oriented company constantly thinking with better, faster, more convenient way to satisfy customer needs, and finally to make the customer feel inseparable from it. Whatever the customer needs to do, a company with a deep customer orientation wins out when it comes to providing the results that every customer seeks. Through continuous innovation, customer feedback and the application of knowledge, businesses become indispensable. When this relationship grows stronger, the real sustainable gains come with it. No product or service itself can achieve this effect. Corporate behavior is closely related to customer behavior, and in the long run, customers will pay more for more diverse products and services. In this way, customers reward businesses and give it opportunities for profitable growth. Imagine yourself as a customer. For example, you want a health plan added some fresh content, or would like to with a focus on solve the pr