保护客户(国外英文资料).docVIP

维护客户(国外英文资料) Given the high-end customer detailed and difficulty of maintenance work, is presently as follows in this aspect of work summary report and share with everyone, and high-end customer maintenance work in order to play a minor role. As a business consultant, I since May 2008, specializing in the post, in the service process of the position, gradually deepened to high-end customers in maintenance work of thinking, there are also puzzled harvest, is now to be summed up as follows, in order to communicate with each other, promote the development. We must complete the customer especially high-end customer maintenance work, must first segment with the customers, accumulated customer resources, to our customers has a deep understanding of and conscious. The customers accumulation mainly has the following channels: the high end customer screening system, the cashier and the lobby managers recommendation, the daily customer accumulation. I had a very high savings rate and a very large asset structure. Why so many high-quality customers, in the allocation of assets structure imbalance, explore reasons are as follows: first, many private business owners flows is very frequent, maneuverability is very strong, cannot force the conversion of a deposit growth products reasonable planning; Second, most clients, influenced by conventional wisdom, have a lower risk appetite, plus a long-term good reputation in the banking industry, which tends to deposit money. In addition, there is a very important aspect of not being able to attract such clients with a single, wealth management product that is not cost-effective. When it comes to recommending wealth management products to clients, there are often no easy products to pick up. And generally uneven distribution frequency of financial products, often when the customer needs to have sold out, on the one hand may be our product is really very hot, also reflected on the other hand, our product market demand is very big. Has a