南开16秋学期《旅行社经营管理》在线作业（国外英文资料）.docVIP

南开16秋学期《旅行社经营管理》在线作业（国外英文资料） 16 fall semester travel agency management online homework One, single topic (20 questions, 40 points). It is the core content of the personnel resource management of the travel agency, which is an important means of attracting talents and retaining talents. A. hiring B. training Assessment of C. D. incentive Correct answer: Product reservation guide, reservation form, contract, etc. Should be in the travel agency brochure. The end The opening section C. the body D. back cover Correct answer: The transference of the travel service is referred to as the travel agent (). We can put ourselves in the place of the tourists and give special attention to the tourists We are willing to provide fast and efficient service for tourists C. Can perform service commitments reliably and accurately D. Having a good attitude and ability to work well Correct answer: A tourist guide through a good service and a good tour guide makes a memorable trip. At the time of departure, tourists have repeatedly said that they must visit here again next time. The service job of the guide is the performance of the guide service economy. Direct revenue B. expand the source of the guest and generate income indirectly Promote economic communication Sales promotion Correct answer: The present situation of human resource management in our country is mainly embodied in (). Do not take the (2) management idea lag (3) (1) industry management system simplification (4) training more than the pursuit of short-term effect, no long-term planning (5) hiring standards of talents and the current value orientation A. (2) (3) (4) (B) (C) () Correct answer: 6. Travel agency product pricing strategy is mainly based on products of the different life cycle and the use of different pricing strategy, the following belongs to new product pricing strategy is (). The pricing strategy of the skimming pricing strategy A. (1) (3) B. (3) (4) C. (1) (4) D. (1) (3) (4) Correct answer: 7. According to t