选题意义与文献综述（国外英文资料）.docVIP

选题意义与文献综述（国外英文资料） The background and meaning of the subject matter 1, the selected topic background Competition heats up: (1) bank to customer demand changes - financial disintermediation, the change of bank product innovation, information network, the change of bank entry - big customers become peer, the change of regulatory environment - lending quotas and capital adequacy requirements double tight, the change of the profit model, the advancement of marketization of interest rate, the change of marketing and risk control mode, represented by ali financial the rise of crossover operation. (2) process the increasing maturity of the domestic and international theory research and practice of bank: foreign Banks proved process of theory research and practice summary to solve the problem of bank operation and management of various productive; Domestic Banks to process bank also deepening theoretical research and practice, represented by minsheng bank reengineering, the success of the divisional system change, to domestic small and medium-sized Banks actively practice and summarizes the business process reengineering to provide demonstration. 2, selected topic significance, (1) improve the business process of the bank of hangzhou west lake branch of bank A, and better promote the operation mode of RPC and promote the business development. (2) the practice explores the transition of small and medium Banks from the business process to the process bank, providing a practical example and a summary of experience. (2) the status of relevant research at home and abroad Foreign literature review Reengineering and reengineering the business process The idea of reengineering was first taught by Michael McQuel, a professor at the Massachusetts institute of technology in the United States. Hammer (Michael Hammer) in 1990, is published in the harvard Business review on the reconstruction work, put forward, and BPR (Business Process Reengineering), Business Process Reengineering is b