售后维护方案(国外英语资料).doc

  1. 1、本文档共24页,可阅读全部内容。
  2. 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
  3. 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载
  4. 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
售后维护方案(国外英语资料)

售后维护方案(国外英语资料) Operation and maintenance of XXXXX dynamic public security monitoring system After sales support service plan XXXXX July 2009 Catalog The first chapter is an overview of 1 The second chapter: after-sales service principles and objectives 2 2.1 service principle 2 2.2 service objectives 3 The third chapter after-sales service commitment 4 The fourth chapter: technical support service content and measures 5 4.1 hotline and fax service 5 4.2 email 5 4.3 technical advisory services 6 4.4 troubleshooting service 6 4.5 equipment warranty and upgrade service 7 4.6 system patrol service 8 4.7 documentation to provide and update services 8 The fifth chapter spare parts 10 5.1 spare parts commitment 10 The sixth chapter: fault service procedure and standard 11 6.1 failure response service process 11 6.1.1 fault definition 11 6.1.2 fault response time 11 6.2 troubleshooting process 12 6.3 equipment warranty process 14 6.4 service related forms 15 6.4.1 failure feedback list 15 6.4.2 user equipment replacement record form 16 6.4.3 site maintenance record 16 6.4.4 maintenance record form 16 The first chapter is an overview XXXXX attaches great importance to the operation and maintenance of the social security dynamic monitoring system in Chengyang. The construction project completed only system starting point for customer service, how to ensure stable and reliable operation of the project, to ensure that the system is the key to the normal daily work of customers timely recovery after a failure. Therefore, the management and maintenance of the system after the completion of the task is extremely important. The following is a XXXXX after-sales service plan for customer projects. The second chapter: after-sale support service principle and goal 2.1 service principle XXXXX attaches great importance to the maintenance and maintenance project of the public security dynamic monitoring system in Chengyang district. The construction of customer project just completed a st

文档评论(0)

f8r9t5c + 关注
实名认证
内容提供者

该用户很懒,什么也没介绍

版权声明书
用户编号:8000054077000003

1亿VIP精品文档

相关文档