- 1、本文档共24页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
售后维护方案(国外英语资料)
售后维护方案(国外英语资料)
Operation and maintenance of XXXXX dynamic public security monitoring system
After sales support service plan
XXXXX
July 2009
Catalog
The first chapter is an overview of 1
The second chapter: after-sales service principles and objectives 2
2.1 service principle 2
2.2 service objectives 3
The third chapter after-sales service commitment 4
The fourth chapter: technical support service content and measures 5
4.1 hotline and fax service 5
4.2 email 5
4.3 technical advisory services 6
4.4 troubleshooting service 6
4.5 equipment warranty and upgrade service 7
4.6 system patrol service 8
4.7 documentation to provide and update services 8
The fifth chapter spare parts 10
5.1 spare parts commitment 10
The sixth chapter: fault service procedure and standard 11
6.1 failure response service process 11
6.1.1 fault definition 11
6.1.2 fault response time 11
6.2 troubleshooting process 12
6.3 equipment warranty process 14
6.4 service related forms 15
6.4.1 failure feedback list 15
6.4.2 user equipment replacement record form 16
6.4.3 site maintenance record 16
6.4.4 maintenance record form 16
The first chapter is an overview
XXXXX attaches great importance to the operation and maintenance of the social security dynamic monitoring system in Chengyang.
The construction project completed only system starting point for customer service, how to ensure stable and reliable operation of the project, to ensure that the system is the key to the normal daily work of customers timely recovery after a failure. Therefore, the management and maintenance of the system after the completion of the task is extremely important.
The following is a XXXXX after-sales service plan for customer projects.
The second chapter: after-sale support service principle and goal
2.1 service principle
XXXXX attaches great importance to the maintenance and maintenance project of the public security dynamic monitoring system in Chengyang district. The construction of customer project just completed a st
您可能关注的文档
- 初二数学练习题19453(国外英语资料).doc
- 初二数学练习题19909(国外英语资料).doc
- 初二数学练习题20365(国外英语资料).doc
- 初二数学练习题18085(国外英语资料).doc
- 初二数学练习题2125(国外英语资料).doc
- 初二数学练习题21733(国外英语资料).doc
- 初二数学练习题24013(国外英语资料).doc
- 初二数学练习题24925(国外英语资料).doc
- 初二数学练习题18997(国外英语资料).doc
- 初二数学练习题25381(国外英语资料).doc
- 四川省德阳市罗江中学2025届高三考前热身化学试卷含解析.doc
- 山东省枣庄现代实验学校2025届高三下学期第五次调研考试化学试题含解析.doc
- 吉林省长春市十一高中等九校教育联盟2025届高三一诊考试生物试卷含解析.doc
- 2025届江苏省盐城市伍佑中学高考仿真模拟化学试卷含解析.doc
- 2025届广西贺州中学高考冲刺押题(最后一卷)生物试卷含解析.doc
- 安徽省池州市贵池区2025届高三第一次模拟考试生物试卷含解析.doc
- 宁夏银川一中2025届高三(最后冲刺)化学试卷含解析.doc
- 广东省广州市增城区四校联考2025届高考压轴卷化学试卷含解析.doc
- 2025届邯郸市第一中学高考生物必刷试卷含解析.doc
- 2025届安徽省安庆市石化第一中学高考仿真卷化学试卷含解析.doc
文档评论(0)