运营管理 考试题库krajewski_om9_tif_04_SuppB.doc

Supplement B Simulation TRUE/FALSE Simulation is the process of reproducing the behavior of a system using a model that describes the processes of the system. Answer: True Reference: Reasons for Using Simulation Difficulty: Easy Keywords: simulation, system behavior, model Time compression is the feature of simulation that allows managers to obtain operating-characteristic estimates in much less time than is required to gather the same operating data from a real system. Answer: True Reference: Reasons for Using Simulation Difficulty: Moderate Keywords: time compression Simulation can be used to sharpen managerial decision making. Answer: True Reference: Reasons for Using Simulation Difficulty: Moderate Keywords: simulation, managerial decision making Decision variables are random events that the decision maker cannot control. Answer: False Reference: The Simulation Process Difficulty: Moderate Keywords: decision variable A statistically significant difference in simulation results, when acted upon by the manager, will result in significant process improvements in the eyes of the customer or company or both. Answer: False Reference: The Simulation Process Difficulty: Moderate Keywords: managerial decisions, statistically significant results Steady state occurs when the simulation is repeated over enough time that the average results for performance measures remain constant. Answer: True Reference: Computer Simulation Difficulty: Moderate Keywords: steady state, simulation repetition MULTIPLE CHOICE A simulation model: describes operating characteristics with known equations. replicates the service of customers and keeps track of characteristics such as the number in line, the waiting time, and the total time in the system. prescribes what should be done in a situation. finds the optimal solution to a problem without having to try each alternative. Answer: b Reference: Reasons for Using Simulation Difficulty: Easy Keywords: simulation model Simulation models