房产销售流程（Real estate sales process）.docVIP

房产销售流程（Real estate sales process） The real estate sales process The first section looking for customers The sources of a customer Want to sell the house, first of all to find effective customer. The customer has many channels, such as telephone consultation, real estate exhibition, reception and promotional activities, visit friends, etc.. Customers are mostly by developers in the newspaper and TV ad call, or get project information in exhibitions and promotional activities, if you meet their requirements, it will take time to visit the site of the project sales offices, or by a friend introduced. Generally speaking, calling customers just want to have a preliminary understanding of the project, if interested, will come to visit the scene; and through friends to customers, is to have more understanding of the project, and which comply with the requirements of the purchase intention is strong. Two, hotline 1. basic movements (1) answering the phone must be affable, amiable voice. The first general greet: X or X garden apartments, hello, and then began to talk. (2) usually, customers will be asked about the price, location, size, pattern, schedule, loans and other aspects of the problem in the phone, sales personnel should avoid weaknesses, blend in selling products will answer. (3) during the conversation with the customer, we want to try to get information: The first requirement, the customers name, address, telephone and other personal background information. The second elements, the customer can accept the price, size, pattern and other information on the specific requirements of the product. Among them, the most important is to determine the contact with customers. (4) the best approach is to directly invited customers to the house. (5) hang up before should identify the clerk of his name (if possible salesman can leave their mobile phone number, pager number to the customer, so that customers feel free to consult, and once again expressed hope) customers to the