管理手册(gai).doc

目 录 目录·············································································································1~3 手册发布令····································································································4 管理者代表任命书·······················································································5 质量、环境、职业健康安全方针、目标批准令····································6 0.1 手册的管理····························································································7 0.2 企业简介································································································8~9 1 范围···········································································································10 2 引用标准··································································································11 3 术语和定义·······························································································12 4 质量、环境、职业健康安全管理体系·········································13~15 4.1 总要求 4.2 文件要求 4.2.1 总则 4.2.2 管理手册 4.2.3 文件控制 4.2.4 记录控制 5 管理职责··························································································16~22 5.1 管理承诺 5.2 以顾客为关注焦点 5.3 质量、环境、职业健康安全方针 5.4 策划 5.4.1 质量目标、环境目标和指标、职业健康安全目标 5.4.2 管理体系策划 5.4.3 环境因素、危险源辨识与评价、风险控制策划 5.4.4 法律法规与其他要求 5.4.5 环境目标、指标和方案、职业健康安全管理方案 5.5 职责、权限与沟通 5.5.1 职责和权限 5.5.2 管理者代表 5.5.3 内部沟通与信息交流 5.6 管理评审 资源管理··························································································23~25 6.1 资源提供 6.2 人力资源 6.3 基础设施 6.4 工作环境 产品实现···························································································26~35 7.1 产品实现的策划 7.2 与顾客及其他相关方有关的过程 7.2.1 与产品有关要求的确定 7.2.2 与产品有关要求的评审 7.2.3 顾客沟通 7.2.4 与相关方的信息交流 7.3 设计与开发 7.4 采购· 7.4.1 采购过程 7.4.2 采购信息 7.4.3 采购产品的验证 7.5 生产和服务的提供 7.5.1 生产和服务提供的控制 7.5.2 生产和服务提供过程的确认 7.5.3 标识和可追溯性 7.5.4 顾客财产 7.5.5 产品防护 7.5.6 环境、职业健康安全运行控制 7.5.7 应急准备和响应 7.6 监视和测量装置的控制 测量、分析和改进············································································36~42 8.1 总则 8.2 监视和测量 8.2.