顾客参与对员工工作满意的影响研究.PDFVIP

See discussions, stats, and author profiles for this publication at: /publication/252057109 The influence of customer participation on employee job stress—The empirical research based on the role theory Article · anuary 2011 DOI: 10.1109/MSIE.2011.5707735 CITATION READS 1 22 4 authors, including: Tao Wang Zhang Hui Wuhan University 13 PUBLICATIO