15 理解个体行为.pptVIP

* The more consistent the behavior, the more the observer is inclined to attribute it to internal causes. Exhibit 14-7 summarizes the key elements of attribution theory. * * * * * * There’s no consensus about the exact time span that Gen Y comprises, but most definitions include those individuals born from about 1982 to 1997. One thing is for sure—they’re bringing new attitudes with them to the workplace. Gen Ys have grown up with an amazing array of experiences and opportunities. And they want their work life to provide that as well, as shown in Exhibit 14-8. * * 图表14-7 （385页） 心理因素：学习 学习：通过经历