The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination.pdfVIP

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The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination.pdf

The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination

International Journal of Hospitality Management 32 (2013) 228–236 Contents lists available at SciVerse ScienceDirect International Journal of Hospitality Management j o u rn al h omepage: w w w. elsev /locate/ijhosman The effects of restaurant servers’ perceptions of customers’ tipping behaviors on service discrimination Zachary W. Brewster ∗ Department of Sociology, Wayne State University, 2272 Facul

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