精品1 China Life AE and Best Practice Ver2.0-en.pptVIP

China LifeIT Strategy ProjectThe Adaptive EnterpriseIT Best Practices 10 11 January 2004 China Life, Beijing Agenda Agenda Agenda The biggest tech merger in history – HP Compaq Business agility: the new dimension Adaptive Enterprise reference architecture IT is a business accelerator that drives business value Achieved $3 billion in cost savings in 9 months Delivered $1.3 billion in supply chain integration savings in first nine months, $1 billion more next year e-business operations on a path to triple transaction volume by 2004 Reduced build-to-order PC manufacturing costs by 26% Rolled out world’s largest, most complex PeopleSoft 8.0 e-HR installation Reduced financial transaction processing costs by almost $20 million annually Reduced and simplified applications portfolio from 7,000 to 5,000 Reduced overall IT costs by 24% How did we do it? Agenda Financial Services AutomationComparative Assessment New service requirements Points of Pain Sales and agency management Business Intelligence Analytical data is providing critical business intelligence for decision support purposes Customer service and Channel integration Standardisation – XMLXML is becoming the defacto standard for interconnectivity Shared Services and Outsourcing HSBC (UK and HK) will be outsourcing its operations to China North America SummaryCategory of expenditure Agenda China Life - Overall current Status Business context Rapidly growing market size Increased sophistication in certain parts of market Increased central control versus provincial control Increasing supervision activities The variation of products has threatened the profit level China Life’s EA – Current Issues Agility assessment Agenda China Life’s business imperatives Process for creating an Adaptive Enterprise The purpose of this presentation is to give an overview of some of the current IT practices and trends in the insurance industry. Firstly we will