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BPR建议书(麦当劳 公司)
-*- It is recommended that, for optimal results, this file be printed to a Series III or higher printer. McDonald’s Real Estate Franchise Accounting Group Reengineering Proposal May 18, 1993 ARTHUR ANDERSEN ARTHUR ANDERSEN CO., S.C. EXECUTIVE SUMMARY Your Primary Need Free up employees’ time in order to: Meet the demands of your changing business environment Focus on work currently not getting done Increase responsiveness to internal and external customers Attain the flexibility to redeploy resources to areas in need Why Use An Outside Consultant? Focus -- Full time resources dedicated for the project duration Objectivity -- Not part of the McDonald’s culture or internal politics Broad based reengineering expertise -- Your expertise is food distribution. Your need is for expertise in process reengineering Experienced in organizational change -- You need an advisor who can obtain employee buy-in and can help you deal with issues resulting from reengineering employee work activities Commitment to succeed -- A consultant’s reputation is built on successful engagements From our experience these attributes are found in a structured approach and represent the key factors for a reengineering success. EXECUTIVE SUMMARY, (cont.) Why Use Arthur Andersen? Our experience from over 200 accounting/finance and administrative reengineering engagements has shown that the following represent key questions in a buyer’s process of selecting a consultant: Does the proposal reflect an understanding of your current situation? Does the project structure and deliverables enable the company to implement change or are additional phases/expertise required? Is the approach process or systems driven? Has the consultant quantified potential benefits and, if so, how do the benefits compare to the investment required? How does the project approach and fee structure minimize the company’s investment risk in case the benefits are not achievable? If these questions are
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