The turn-taking system of buying and selling conversation in Sicily analysis of shop and market talk文档.pdfVIP
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The turn-taking system of buying and selling conversation in Sicily analysis of shop and market talk文档
THE TURN-TAKING SYSTEM OF BUYING AND SELLING CONVERSATION
IN SICILY:
ANALYSIS OF SHOP AND MARKET TALK
Barbara M.G. SETTINERI
Abstract
Buying and selling conversation occurs only in specific contexts (mainly shops and markets),
deals with a main topic (the action of selling and buying a product), and is carried out by
speakers who are assigned two precise roles: ‘shopkeeper’ and ‘customer’. This paper
seeks to examine to what extent the context in which buying and selling transactions in Sicily
are carried out affects the structure of turn-taking.
1. Introduction
The turn-taking model taken for the analysis of customer-seller talk in Sicilian shops
and markets is that devised by Sacks, Schegloff and Jefferson (1974). This model not only
regulates the interaction between two or more participants in a conversation, but also
operates within different kinds of social activities. This means that the order, number and
application of turn-taking techniques vary according to the context of negotiation. Moreover,
in conversations between, for example, friends, family members, teachers and pupils,
shopkeepers and customers, etc. the order and allocation of turns is not fixed in advance,
while within other speech-exchange systems (e.g., debates, interviews, lectures, etc.) turns
are pre-allocated and often limited to only one speaker.
The aim of the present study is to demonstrate how the turn-taking structure of buying
and selling conversation in Sicily varies according to to three basic factors:
1. the place of the transaction (i.e., market or shop);
2. the ‘biographies of interlocutors, e.g., specific trade or profession, geographical and
class origins, educational standard, interrelationship, etc.’ (Mitchell 1975: 168);
3. the qua
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