披露浅显 语言研讨会Disclosures Plain Language Symposium【国外研究报告】.pptVIP

* * * * * * * * * * * * * * Round 7 Different Cost Loan Comparisons— Broker Less (in percent)  Q: Which loan costs less? Q: Which loan would you prefer? Round 7 Different Cost Loan Comparisons— Lender Less (in percent) Q: Which loan costs less? Q: Which loan would you prefer? Round 7 Qualitative Results Participants ignored the new tolerance references on pages 2 and 3. To identify lowest costs, participants looked at the origination charge, not the adjusted origination charge. HUD GFE Form (after) Returned to detailed settlement costs HUD GFE Form (after) Deleted all tolerance navigation (text and tabs) Added box for interest rate HUD GFE Form (after) Restored detailed tolerance table Estimated savings for consumers HUD estimates that the new GFE will save each consumer $700 at settlement RESPA covers 12.5 million settlements annually Total savings from the new GFE: [almost three Donald Trumps (according to Forbes)] $700 x 12.5 million = $8.75 BILLION * Confusing is easy. Unclear is easy. CP2000 (Before) Dense is easy. NHTSA Sample (Before) This is a multipurpose passenger vehicle which will handle and maneuver differently from an ordinary passenger car, in driving conditions which may occur on streets and highways and off road. As with other vehicles of this type, if you make sharp turns or abrupt maneuvers. The vehicle may roll over or may go out of control and crash. You should read driving guidelines and instructions in the Owner’s Manual, and WEAR YOUR SEAT BELTS AT ALL TIMES. National Highway Traffic Safety Administration Garbled is easy. Request for Cash, Medical, and Food Stamp Assistance (Before) Neat and tidy but unclear is easy. Privacy Notice (Before) Short is easy. Credit Card (Before) Layout is easy. Good Faith Estimate (Before) Clarity is hard… but possible. / obscure / unintelligible gobbledygook nonsense? confusion balderdash fail ambiguous! cloudy nebulous difficult vague argh! frustrating impossible do not want not working clarity Kl