知识管理未来.pptVIP

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知识管理未来

Customers’ Needs and Aspirations Problems Needs Aspirations Opportunities * Supply Chain: Needs Aspirations Supplier Company Customers Customers’ Customers Needs Aspirations Transactions Opportunities * Valuing Cluster: Interactive View Supplier Company Customers Customers’ Customers Company Customers Suppliers/Partners Customers’ Customers * Skandia AFS Working the Whole System Skandia End Users Funds Managers Brokers Wholesale Annuities Manage Funds Sell Annuities Invest in Future Select Events Uncertain Future Study * 84 Skandia AFS Working the Whole System Skandia End Users Funds Managers Brokers 2400 85,000 1.5 Million * Aspirations Capabilities Customers’ Customers Customers Company Knowledge Era Enterprising and Dynamic Teaming Aspirations Aspirations Aspirations Capabilities Capabilities Capabilities Suppliers/ Partners “x” * 1 Transforming Knowledge: The 21 Century Wealth Driver Dr. Charles M. Savage Knowledge Era Enterprises, Inc. “Shaping our Future …” Cable Wireless Optus Melbourne, October 28, 1999 * Knowledge, A Map Please? * Historical Eras Agricultural Industrial Knowledge * Sharing of logs Superstition: Unlucky to go out twice with the same crew Known split of profits from the trip Whaling Industry … Prototype of Knowledge Intense Industry * Knowledge Energy Aspirations Capabilities Aspirations Capabilities Person A Person B * Sources of Wealth: Agricultural Era Labor Hands Knowledge Heads Capital: Money Machines Land Resources * Sources of Wealth: Industrial Era Labor Hands Knowledge Heads Capital: Money Machines Land Resources * Sources of Wealth: Knowledge Era Labor Hands Knowledge Heads Capital: Money Machines Land Resources * Sources of Wealth: Labor Hands Knowledge Heads Capital: Money Machines Land Resources * Sources of Wealth: Labor Hands Knowledge Heads Capital: Money Machines Land Resources Economy of Scarcity Economy of Abundance * New Vortex of Understanding about Knowledge Er

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