综英 presentation.pptVIP

Real 911 Calls;NO.1 Dispatcher（调度员）: 9-1-1 What is your emergency? Caller: I heard what sounded like gunshots coming from the brown house on the corner. Dispatcher: Do you have an address? Caller: No, I have on a blouse（短上衣） and slacks（宽松裤）, why?;; NO.3 Dispatcher: 9-1-1 What is the nature（类型） of your emergency? Caller: I’m trying to reach nine eleven but my phone doesn’t have an eleven on it. Dispatcher: This is nine eleven. Caller: I thought you just said it was nine-one-one Dispatcher: Yes, nine-one-one and nine-eleven are the same thing. Caller: Honey, I may be old, but I’