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email写作-套语.doc
EMAIL writing polite formula
General requests
I should be grateful if you could send me…
Could you possibly…(do sth.) for me?
Would it be possible for you to …(do sth.) for me?
Could you also please…(do sth.) for me?
Asking for a reply
I am hoping for a speedy reply
I would be grateful if you could acknowledge receipt of this letter and let me know your decision.
We look forward to hearing from you.
We look forward to receiving your reply.
I would be grateful if you could respond as soon as possible.
Express gratitude
Thank you very much for your prompt reply.
Thank you very much for your help.
Thank you very much for your hospitality.
I must thank you very much for havng done so much to make my trip to Japan pleasant.
I am extremely grateful to you for…(sth./having done sth.).
I am most grateful to you for (sth./having done sth.)
I would like you to know how grateful I am to you for…
Once again, could I say how grateful we are for your very generous help.
Thank you very much for your prompt reply.
Please accept our very sincere thanks for the pleasant time we had at your party.
This is to thank you again for your wonderful hospitality and to tell you how much I enjoyed being in your company.
It was very nice to hear from you.
Opening
I am writing to express my concern at…
I am writing on the subject of…
I am writing to draw your attention to …
I am writing to express my opinion about…
Complaints in business dealings
I must complain about I find it quite distressing that…
I can no longer put up with…
I feel something ought to be done/said about…
I would be most grateful if you would put this matter right immediately.
I do hope that someone in authority will take firm measures to address this strange practice/phenomenon.
We regret to bring your attention to the fact that the shipment has not arrived yet, and every day’s delay means loss for us.
Upon examining your delivery, we find that your shipment does not contain the goods we ordered.
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