【管理咨询-PPT】普华文化(英文版).pptVIP

Culture is the combination of the values and beliefs that provide direction and energy to what people do each day The effect of culture on competitive performance builds in layers Culture and values need to be seen in the context of the whole organisation and it’s business system Values can seem a vague concept. What do values really DO in organisations? People who share common values will help each other, generating teamwork and adding value through shared solutions Creative people can work efficiently on their own toward commonly held goals and can share the long time horizons needed for innovative success People at distant points in the organisation can be trusted to use their intuition to solve problems in ways that are consistent with organisation purposes People work harder to fulfill values they believe in, thus enhancing personal motivation and enterprise productivity Common values create group identity, improve morale, and eliminate the need for more detailed controls Commonly held values tend to minimise squabbles, decrease internal friction, and reduce time needed to manage them High-morale organisations will band together, and work intensively to solve critical problems Behaviours and decisions have a very real and powerful impact on organisational and individual activity Behaviours and decisions have a very real and powerful impact on organisational and individual activity Leadership action such as the use of rewards and recognition; Communications; Managerial style; Executive development; Conflict resolution; Decision making Performance measurement systems; Choice of measures; Balance of Measures; Nature of Measures, Measurement of individual vs team goals; short vs long-term orientation; supportive of strategic direction vs counter to strategic direction Compensation/benefits systems; Recruitment; Training; Competency mapping; Learning programmes; Succession planning; Firing people; Commitment to employees life outside work Vision/Mission statements;