人本位整体护理在儿科病房应用效果.docVIP

人本位整体护理在儿科病房应用效果 　　[摘要]目的 探讨“人本位整体护理”模式运用到儿科临床护理中，提升儿科护理质量。方法 选取2014年6月～2015年6月来我院儿科住院200例患儿，随机抽取分为对照组和观察组，各100例，对照组按常规护理服务实施，观察组给予人“本位整体护理”服务实施，比较两组患儿家属满意度。结果 观察组服务态度为97%、健康教育为93%、穿刺技术为91%、解答问题为95%、服药指导为93%、巡视输液为95%、告知注意事项为89%、基础护理为96%、呼叫铃应答时间为95%、护士责任心为96%，均明显高于对照组的（86%，81%，78%，84%，86%，81%，77%，89%，88%，84%），差异有统计学意义（P0.05）。结论 “人本位整体护理”不仅可以为患儿提供更加优质的护理服务，还可规范护士行为，调动护士的工作积极性，提高护士的综合素质，提升患者家属的满意度，减少护理纠纷，对构建和谐的护患关系有着重要的作用。 　　[关键词]儿科；人本位整体护理；优质护理；满意度 　　[中图分类号] R248.4 [文献标识码] A [文章编号] 1674-4721（2016）07（c）-0167-03 　　[Abstract]Objective To explore application of holistic nursing care mode in pediatric clinical nursing，improve the quality of pediatric nursing.Methods Will be taken from June 2014 to June 2015 to our hospital Pediatric patients in 200 cases，Randomly divided into control group and observation group，each of 100 cases，Control group according to the routine nursing service implementation，The observation group was given the standard holistic nursing service.The family members of two groups were compared.Results Observation group service attitude was 97%，Health education is 93%，Puncture technique is 91%，Answer questions for 95%，Medication guidance for 93%，Inspection of infusion was 95%，Inform the attention to 89%，Basic care for 96%，Call bell response time is 95%，The responsibility of nurses is 96%，Were significantly higher than those in the control group（86%，81%，78%，84%，86%，81%，77%，89%，88%，84%），The difference between the two groups was statistically significant（P0.05）.Conclusion Human standard holistic nursing care can not only provide more high-quality nursing services for children，Regulate the behavior of nurses，To mobilize the enthusiasm of nurses，Improve the comprehensive quality of nurses，Enhance the satisfaction of family members of patients，Reduce nursing disputes，Building a harmonious relationship between nurses and patients has an important role. 　　[Key words]Pediatrics；Holistic nursing care；Quality nursing；Satisfaction degree 　　自2010年原卫生部提出了“优质护理服务