安达信伊莱克斯NETWORK STRATEGY项目咨询报告（英文 125页）课件.ppt

“Ability to Respond to Urgent Orders”, and “Product Availability” were identified as the most important factors from the survey Most retailers lacked an understanding of the significance of minimum order quantities as they are presently ordering based on demand and payment credit, and regard minimum order quantity as having little impact on their business revenues The overall customer satisfaction for Electrolux’s ordering service level is higher than the customer’s general experience within the marketplace, with the exception of Guangdong Though above average, the customer satisfaction rate