最新版创新高职英语基础教程综合1册精品电子教案Unit7单元三级指标 Writing.pptVIP

* Writing L S W HOME 1 Put the sentences in this letter in the correct order. A. As we urgently need those supplies, could you please send the correct items and pick up the wrong ones as soon as possible? B. However, you sent us toner cartridges for photocopiers instead of the laser jet ones we had ordered. C. We look forward to hearing from you. D. I’m writing with reference to the above order for office supplies. E. In addition, three of the boxes contained different coloured paper. F. We ordered 5 toner cartridges (Ref.LXJ2) and 10 boxes of white A4 photocopying paper (Ref. PA4/1). Key DFBEAC L S W HOME 2. Write a reply to the letter in Exercise 1. Reference L S W HOME Suggested Key Words and Expressions Explaining I am afraid there was a mix-up over your order. Promising action The goods will be sent by special delivery. Closing We look forward to receiving further orders from you. We very much hope that you will continue to do business with us. Opening Further to your... With reference to your... Thank you for your... Apologizing We would like to apologise for the problems you had. Once again, our apologies for The inconvenience you had. L S W HOME Reference: Dear Mr. Slander Further to your phone call and your letter of May 14th, we would like to apologise for the problems you had. There was obviously a mix-up over your order and the goods you received were meant for another customer. The correct order was sent by special delivery and should already be with you. Once again, our apologies for the inconvenience. We look forward to receiving further orders from you. Yours sincerely Jake Grissom L S W HOME